Returns & Refunds Policy

At NovaStreetWear, all sales are final.

We do not offer returns, exchanges, or refunds once an order has been placed and processed.

Please review your order carefully before completing your purchase.

Order Confirmation and Cancellations

Orders cannot be canceled, modified, or refunded after they have been confirmed.

Please ensure all order details, shipping information, and product selections are correct before placing your order.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, contact us within 48 hours of delivery at novastreetwear.ae@gmail.com or Whatsapp (+971 863 5499).

To help us resolve the issue quickly, include:

  • Your order number
  • Clear photos of the item
  • Photos of the packaging

If approved, we will offer a replacement or store credit at our discretion.

Shipping Issues

We are not responsible for:

  • Delays caused by shipping carriers
  • Incorrect addresses entered by customers
  • Lost or stolen packages marked as delivered

Please ensure your shipping information is correct before placing your order.